Privacy Policy

This Privacy Policy explains how Matt Bowers Infiniti (“we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit our websites, contact us, or participate in our SMS messaging program.

Information we collect

• Contact information you submit, such as your name, mobile phone number, and email address.
• Vehicle and transaction information, such as the vehicle you own or are interested in, appointment details, and service history.
• Messaging information, such as your opt-in consent record, the date and time of consent, and message delivery status.
• Technical information collected automatically when you use our site, such as IP address, browser type, and pages viewed.

How we use information

• To send the text messages you requested and to honor HELP and STOP requests.
• To confirm and remind you about sales and service appointments and to notify you when your vehicle is ready.
• To respond to inquiries, provide recall and maintenance notices, and send offers you consented to receive.
• To maintain records of consent, to prevent fraud, and to comply with the law.

Mobile information and SMS consent

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. All categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for the messaging service providers and subcontractors that we use solely to deliver messages on our behalf.

Message frequency varies (approximately 2 to 6 messages per month). Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. Full program details are in our SMS Terms & Conditions.

How we share information

We share personal information only as needed to operate our business: with service providers that host our website, deliver messages, or manage our customer records; with the vehicle manufacturer or a lender when required to complete a transaction or a warranty/recall obligation; and when required by law, subpoena, or to protect our legal rights. We do not sell your personal information.

Data retention and security

We keep information for as long as needed to provide our services and to meet legal, tax, and recordkeeping requirements, including retaining SMS consent records as required by applicable regulations. We use reasonable administrative, technical, and physical safeguards to protect the information in our care. No method of transmission or storage is completely secure.

Your choices

• Text messages: reply STOP to any message to unsubscribe, or contact us directly.
• Email: use the unsubscribe link in any marketing email.
• Access, correction, or deletion: contact us using the details below to request access to, correction of, or deletion of your personal information, subject to legal exceptions.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Third-party links

This site does not link out to third-party websites. If that changes, note that we are not responsible for the privacy practices of sites we do not operate.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date.

Contact us

Matt Bowers Infiniti · Matt Bowers Infiniti, Metairie, LA · +1 504-385-0234 · sms@mattbowersinfiniti.com